Need data? Let us research and supply it!

Telephone validation and data capture

Data goes old the minute it is collected - with ever more frequent changes at times of recession. This makes it difficult for all bar the niche - and very expensive - list brokers to maintain data accuracy and a breadth of information needed for high-value telesales. Where highly targeted tele-sales campaigns are required, we use telemarketing to get the intelligence you need!

How we work with B2B data enrichment...

After first identifying the profile of your best customers, we apply the following steps...

• You send us the data extracted from your contact databases.

• Alternatively, we research and source the appropriate prospect data.

• We consolidate the data and identify/remove any duplicate records.

• For databases with a minimum of 2,000 existing email addresses, we send an e-mail to the contacts on your list. This links them to a confidential web form showing the data you already hold about them, and asks them to update their individual and company details and add any other information you specify.

For those contacts that we cannot update by e-mail:

• We make up to 5 attempts to telephone each contact "on behalf of your company"

• We research any missing or unobtainable telephone numbers using the latest directories and internet search.

• During the call we confirm or update the organisation name and address

• We confirm or update the data for the individuals on your list, with names, positions, locations and, where possible, their e-mail addresses and opt-in to send them e-mail from your client. We normally achieve 75% to 95% of opt-in e-mail addresses.

• We add any further contacts you are seeking by job function, name, e-mail address, position and location

• We ask for any further data that you are seeking about the company and contacts

• We validate e-mail addresses and re-call and amend any that fail.

• We download the completed list to you in a suitable format for importing directly into your contact database.

And if you have paper-based records or lists, we can get these data captured at advantageous rates.   We can develop strategies to collect data, often through surveys and research and fuse information from multiple sources to create an enhanced prospect base.