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Integration...
Integration with Databases and Existing Software Packages At present, all MagentA systems can be integrated with any databases supporting BDE, ODBC, ADO and MTS. The basis of the interaction with the existing software are COM and XML technologies. In particular, the existing software can be integrated with MagentA systems by: Support of CORBA/COM Objects top The technology of COM objects is intensively used in every runtime system. Moreover, there are all the necessary mechanisms for integration with other systems using both COM and CORBA interfaces. For an application programmer, the support of COM provides a whole range of useful facilities: Support and Import of XML Files top XML forms a basic standard of information exchange between components of runtime Systems, their extensions and external extensions. There are several ways of interacting: An example of a successful integration of subsystems using XML is a demonstration version of the Knowledge Management System for the MagentA web site. Agents of the Web Dialogue Management System provide the initial data and clustering parameters following a dialogue with a user. After this, the clustering task is formed as an XML package and sent to the runtime subsystem of Knowledge Management. In the Knowledge Management System, a selected format of the message exchange is used, oriented for high efficiency. The results of clustering form an XML package sent to the Web Dialogue Management System.(To know more about Knowledge Management system press here) Support of Peripherals (SMS, WAP, e-mail, fax and others) top MagentA systems support all standard types of peripherals needed to send messages to users in realtime. Furthermore, the system can autonomously select the optimal way of sending data to users by referring to the ontology of user preferences. The page template mechanisms of the Web Dialogue Management System enable 'transparent' organisation of various data formats (HTML or WML page, e-mail messages).
DATA IMPROVEMENT (RADIUS) -
ANALYTICS (CUSTOMER INSIGHT) -
TARGETING (KBASET) -
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