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The difference is in the detail!
Data all over the place - in multiple spreadsheets or separate systems? No way to get a complete view of customers and prospects or understand their true value? Want to develop and target e-marketing and direct mail campaigns with greater return... ... but lack time, tools or resources? Then Tech4T can help!
From a single point of contact we can provide the database marketing and campaign development expertise, on-line prospect targeting and e-marketing solutions, data and any mix of specialist software, support and tailored training needed to meet data enrichment, analysis or data-driven marketing needs - including managing your marketing database. Direct Marketing We can help you get the best from your marketing budget - whether spent through e-marketing, direct mail or another channel - and work with you to develop, implement, manage and measure highly segmented data-driven marketing campaigns. We do this using a mix of your own and third party data combined with a raft of analytical techniques to fully understand customer behaviour, determine audience profiles and find out which messages or offers prospects and customers do (or don't) react positively towards. This information is then used to drive the segmentation/targeting process, the development of new offers, and also to create and test appropriate creative design and copy. For e-marketing, this expands to e-marketing message creation, landing page design and the tracking of any links or web pages e-mail recipients click on. We can add proactive input to all facets of your DM process and more information about two of our solutions can be found by clicking e-marketing (for our e-mail solution) and AIM (for on-line prospect targeting). Data and Analytics At Tech4T we tend to look at data differently from most companies and this is reflected in the methodologies and technologies we deploy. We fully appreciate that when it comes to the data cleaning, enhancement and analysis of your company-wide data, then the approaches and tools usually adopted for the more straightforward direct mail list processing will not cut the mustard. The risk is simply too high and your critical business data could be corrupted as a result. Our focus and 'precision approach' is therefore on helping you first ensure that your company data is 100% (or as close to this as possible) fit for purpose and then ensure that the appropriate analytics, targeting and database marketing resource is in place to help you grow both customer value and profitability. For instance, we can detect changes in customer behaviour and then apply a series of statistical computations and processes to create and update suggested 'next-action' or 'performance' indicators.
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In a similar context, many companies purport to use (or provide) a
single customer view for marketing and analytics. However this is usually a
read only screen containing additional summarised sales information linked to a customer
contact record. This problem can be made worse if the associated databases or lists cannot be linked using a common reference number - i.e. where perhaps the people who you sell to are not the same as those who purchase your goods or services. The delivery address may also be totally different to that of the sales contact and this necessitates a far more complex and consultative merge/purge process. A similar situation can arise when merging or suppressing multiple acquisition customer databases or prospect lists against your main customer database, again where no linkage exists or where foreign addresses and data are being used. Tech4T's data technicians thrive on these challenges. And we give you the choice of helping you undertake the work yourself using specially selected software, tailored training and support, or we can undertake the work for you on a service basis. Most importantly we aim to manage your expectations from the outset and help you determine SMART (specific, measurable, realistic, achievable and time-bound) objectives against which can successfully deliver our solutions.
What we do - Technologies4Targeting (Tech4T) Overview © Tech4T (Technologies4Targeting Ltd.) 2002/2004 All Rights Reserved. www.tech4t.co.uk |