Tech4T respects your privacy and is committed to protecting your personal data. This Policy will inform you how we look after your personal data when you visit our website (regardless of where you visit it from) or otherwise provide us with personal data and tell you about your privacy rights and how the law protects you.
Purpose of this Policy
This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you or that you provide to us. It covers personal information that could identify you and information that could not. In the context of the law and this Policy, “process” means collect, store, transfer, use or otherwise act on information.
It is important that you read this Policy together with any other Policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.
This website is not intended for children and we do not knowingly collect data relating to children.
This policy was last updated in January 2019.
This Policy is issued on behalf of Technologies 4 Targeting Limited so when we mention “Tech4T”, “we”, “us” or “our”, we are referring to Technologies 4 Targeting Limited. We are the controller of and responsible for this website. If you have any questions about this Policy, including any requests to exercise your legal rights, please use the following contact details:
Technologies 4 Targeting Limited, 48 Broadway, Peterborough, PE1 1SB
Your duty to inform us of changes
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the Policy of every website you visit.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username or similar identifier or title.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Usage Data includes information about how you use our website, products and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.
If you fail to provide personal data
Where we need to collect information under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
You may give us your identity, contact and payment data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- apply for our products or services;
- subscribe to our services or publications;
- request marketing to be sent to you;
- enter a promotion or survey; or
- give us feedback or contact us.
Automated technologies or interactions
Third parties or publicly available sources
We may receive personal data about you from various third parties and public sources as set out below:
- Technical Data from the following parties:
(a) analytics providers such as Google based outside the EU; and
(b) advertising networks such as Google Adwords based outside the EU;
- Contact, Financial and Transaction Data from providers of technical, payment and delivery services based outside the EU.
- Financial status and information regarding companies from providers such as Experian and Creditsafe.
- Identity and Contact Data from data brokers or aggregators based inside the EU.
- Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.
Legal basis for processing your data
We will only use your personal data when the law allows us to and in compliance with this policy. Usually we will only collect and use your data where we need to perform the contract we are about to enter into or have entered into with you, or where it is necessary for our legitimate interests where your interests and fundamental rights do not override those interests. In some limited cases we may need to collect and use your data to comply with a legal obligation that we are subject to.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
Purposes for which we will use your personal data
We set out below examples of how we will use your data:
- to register you as a new customer;
- to provide any products or services to you;
- to manage any payments, fees or charges for any products or services provided to you and to recover any debt due to us;
- to ask you to provide a testimonial or to take a survey to study how customers use our products/services, to develop them and grow our business;
- to administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting data) for the purposes of provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise;
- to deliver relevant website content, advertisements or other marketing material to you and to measure or understand the effectiveness of advertising we serve to you;
- to use data analytics to improve our website, products/services, marketing, customer relationships and experiences; and
- to make suggestions and recommendations to you about products or services that may be of interest to you to develop our products/services and grow our business.
4.1. Social Media Features
4.2. Marketing and Promotional Offers
We strive to provide you with choices regarding marketing and advertising. We may use the personal data collected to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.
You have the right to withdraw consent at any time by contacting us or using the “Unsubscribe” options on our marketing communications. Where you do opt out, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
We may share your personal data with third parties for the purposes set out in paragraph 4 above.
We require all Third Parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our Third Party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
In this section is information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
Some of our providers, such as the providers of our mapping API systems, Microsoft Bing Maps, and financial card processing services, Worldpay, are situated in the United States. The European commission has made an “adequacy decision” with respect to the data protection laws of the United States based upon the adequacy of the EU-U.S. Privacy Shield. Transfers to the United States will be protected by the EU-U.S. Privacy Shield which implements appropriate safeguards for protecting the fundamental rights of anyone of the EU whose personal data is transferred to the United States.
This clause does not cover any processing which may be carried out by a user’s own internet service provider.
We take data security very seriously and as a result have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your data to our employees and representatives that need to know your data to provide services and who will only process your personal data on our instructions and subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long will you use my personal data for?
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data: see “Request erasure” below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
YOUR LEGAL RIGHTS
Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:
- Request access to your personal data (a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check we are lawfully processing it.
- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Please note however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and you feel it impacts on your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
- Request restriction of processing of your personal data. This enables you to ask us to suspend processing your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
- Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us.
ACCESSING YOUR DATA
To obtain a copy of any of your personal information that we may hold, you may send us a request. After receiving the request, we will provide you with the information, usually within one month. Occasionally it could take us longer than a month if your request is particularly complex. In this case, we will notify you and keep you updated.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us verify your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.